Cover the walls with your identity!
Posters, Prints & Merchandise
www.carmocrat.com
1.
Are the posters that I am buying original and
licensed?
We import posters from United Kingdom. These
posters are licensed and original possessing the necessary rights.
As for our custom posters, the artwork is
owned by the concerned artist and is sold with permission.
2.
What quality paper is it?
Different posters have different quality
paper. They range from 150 – 250 GSM (Gram per meter square). The posters
imported from the UK have a glossy finish on 150 GSM paper. While the custom
prints designed by graphic artists collaborating with Carmocrat are printed on
250 GSM paper with a glossy finish.
To give you a rough idea, the A4 paper we
use for routine printing is 80 GSM.
3.
Are they printed in India?
All the custom prints which include designs
by some graphic artists we have on board, along with prints shared by various
photographers are printed in India. A new artistic segment has been started
recently on the website which showcases Van Gogh, Monet among others are also
printed in the country’s capital. The
rest are imported as is from UK.
4.
Do you have a physical store wherein I can check
out the product?
We are solely an internet based company.
5.
Can I get them framed?
Definitely. You can easily google framing
services in your city, however, we don’t provide this service.
6.
Can I print an image I have using your services?
You can definitely do this here. Click on
the highlighted text in the next line and it will direct you to the necessary
page. Just upload your image and we will dispatch it in 3-5 working days.
Although just make sure the uploaded image doesn’t violate any copyright
infringement rights.
7.
Do you retail to corporates?
Yes, we definitely do this. We have special
offers for corporates.
Drop us an Email stating your requirements
and we will get back to you in 2-4 working days.
Email – info@carmocrat.com
8.
How do I cancel my order?
If the product hasn’t been shipped out to
you, you can cancel the order by simply dropping us an email with your order
number, as listed in the confirmation email send by Carmocrat.
If you happen to be not satisfied with the
quality, call us on our customer care number to proceed.
9.
What happens if the product I received is
damaged?
If due to extenuating circumstances the
product received by you is incorrect or damaged, you have an option between
getting a full refund or having the product replaced. We will bear the charges
for the replacement product.
10.
How do I get a replacement?
In case the poster is damaged, send us a
picture of the damaged product either on What’s App or drop us an email.
Phone Number - +91-9910921432
Email – info@carmocrat.com
11.
How do I get a refund?
We offer payment via Credit Card, Debit
Card and COD. In case, you have made a card payment the amount is remitted to
your bank account within 14 working days.
12.
How long does a shipment ideally take?
Once the order is placed with us, it takes
3-5 working days to be dispatched from our warehouse and delivered to your
shipping address within 7 working days.
13.
Where can
I track my order?
Once your poster is dispatched from our
end, you will receive an email mentioning the tracking code. This email will be
received within 3-5 working days.
14.
Can I sell my designs on your platform?
We have recently launched Project Design to
give artists a platform to showcase their talents. I have attached a clickable
link below, just fill in the form and add a link to your portfolio and we will
get back to you.
15.
How often do you restock?
As we import our licensed posters from UK, it
takes 45-60 days to restock. As for the custom prints, we never run out of
those.
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